Station House Surgery Closure Dates

The Surgery (including Dispensary) will be closed for mandatory training from 1pm on:

Thursday 14th October 2021

Wednesday 17th November 2021

The practice will re-open as normal at 8.00am the following day

Please check you have sufficient medication supplied whilst we are closed

If you have Coronavirus symptoms or are living with someone who has, you are advised to self isolate for 7 or 14 days respectively. Please visit to obtain an isolation notice for your employer. You do not need to contact the practice.






For the latest news on the COVID-19 Vaccination Program in Kendal please visit

For the latest information and advice on COVID-19 please visit or


COVID-19 Vaccination Program

COVID-19 Vaccination Status

We are aware our patients are keen to access their COVID-19 vaccination status, this is how you can show you have received your full course of COVID-19 vaccinations.

From the 17th May patients will be able to view their COVID19 vaccination status via the NHS App. This can be found on your smart phone app store. If you don’t have a smart phone then once you have completed your course of COVID-19 vaccinations you can contact 119 and ask for a letter to be posted to you. Station House Surgery is unable to provide letters showing your COVID-19 vaccination status.


Further information on proving your COVID-19 vaccination status can be found at

Demonstrating your COVID-19 vaccination status when travelling abroad - GOV.UK (

First COVID-19 Vaccination

Patients who are eligible to receive a COVID-19 Vaccination will be invited to book an appointment.

It is really important that you make arrangements to have the vaccine once invited so that together we can return to some state of normal. If you have not received a letter, phone call or text message to book a vaccine, please do not worry, we will notify everyone in priority order when the vaccine becomes available. We would be grateful if you do not telephone the practice or hospital, please wait to be invited.

If you haven’t yet received an invite and you fall into any of these categories:

  • Vaccination groups 1-9 (all over 50s and clinically vulnerable)
  • Aged 40 or over, or you’ll turn 40 before 1st July 2021
  • Carer

You can register for a vaccine through the following link and we will contact you with a link to book an appointment.

Second COVID-19 Vaccination

We will be inviting people to their second dose appointments around the 8-10 week point. We will contact you to book your second dose using the same method we contacted you for your first. For instance if you were invited via text message for your first dose, you will be also be invited by text message for your second dose. The vaccine you received for your first dose will be the same as your second dose. If you received the Pfizer vaccine for your first dose it is important you make arrangements to attend when you are invited for your second. This is due to the nature of the Pfizer vaccine meaning we have limited clinics available.

Frequently Asked Questions

Kendal’s Mass Vaccination Site has now been launched on the top floor of Westmorland Shopping Centre.

Kendal Primary Care Network will also be vaccinating in the units next to this site and sharing some of it’s resources.

Here are some of the common questions we are asked:

  1. Is Kendal primary Care Network (KPCN) still vaccinating patients or is the Mass Vaccination Site (MSV) taking over now?

KPCN will still be vaccinating patients. We anticipate most of the vaccinations happening at the Westmorland Shopping Centre site, as parking, public transport, access and movement around the site is easier. It also allows us to share resources such as stewards.  

  1. Will this mean more vaccine being available?

Yes, MVSs vaccine comes from a different ‘stream’ to the KPCN one, so we expect more vaccine to be available to our patients.

  1. If someone has had their first vaccine with KPCN, can they get their second with them?

Patients should have both doses of vaccine from the same site.

  1. If patients have already booked into the Mass Vaccination site before we call them to book their appointment, can we book them to our site instead?

Patients are free to cancel appointments – either with KPCN or the MVS – as they wish.

To reduce waste in the system, patients should ensure that they cancel both 1st and 2nd MVS site appointments should they wish to be vaccinated with ourselves.

  1. Why are patients with an appointment with us being contacted by the MVS and visa versa?

The Community (KPCN) system and the MVS system are COMPLETELY independent. We can see, within a couple of days, if a patient has been vaccinated, but neither side can see if a patient has an appointment.

  1. Will we still be using Captain French?

The mass vac site doesn’t have adequate seating for Pfizer vaccination. We also have patients who have had a vaccine at Captain French Surgery (CFS).


COVID-19 and Station House Surgery

We are working in extraordinary and uncertain times and recognise that the significant steps we are taking will cause disruption. We are continuing to follow Pubic Health England guidance and will make further changes as the situation develops.

We wish to reassure you that we continue to work extremely hard to ensure that we provide a safe service to all our patients and staff.  

Station House Surgery Appointments

We are continuing to provide access to a doctor or nurse if you need this.

  1. The telephone triage system is still our main system of operation. In most cases the clinician will speak to you on the telephone in the first instance to assess what you need. Our reception staff have details of a few conditions which may now be booked directly in with the clinician for a face to face appointment.
  2. After telephone triage, face to face appointments will be offered by the clinician if they feel you need to be seen.
  3. Please contact Reception on 01539 772660 if you need an appointment to see or speak to a nurse or require a blood test.
  4. On-line appointment bookings are now being offered for childhood immunisations and cervical screening. This is being monitored and we hope to offer a wider range of appointments on-line soon.

What to do if you are experiencing COVID-19 symptoms or you have had a positive test result in the last 10 days.

Please do not attend the surgery if you have COVID-19 symptoms.

The main symptoms of COVID-19 are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of these symptoms, get a test to check if you have COVID-19 and stay at home until you get your result. You can arrange a COVID-19 test by contacting 119 or visiting

COVID-19 Urgent Public Health Study

If you have any of these symptoms, get a test to check if you have COVID-19 and stay at home until you get your result. You can arrange a COVID-19 test by contacting 119 or visiting

Station House surgery is supporting vital COVID 19 research. As part of this, we are helping to carry out a national priority research study called PRINCIPLE.

If you have symptoms of COVID 19, are aged 65 or over, OR are aged 50-64 and have an existing health condition, you may be eligible to join this important study.

To find out more please visit to check if you are eligible and complete an online screening questionnaire

If you'd like to discuss taking part in PRINCIPLE, please contact the surgery

Or watch the following PRINCIPLE trial video on youtube

Self-Isolation Advice

Please visit if you need an isolation notice to give to your employer. You do not need to contact the practice. If you need to speak to a GP or other healthcare professional please ring the surgery as usual 01539 722660.

Privacy Notice - update COVID 19

Station House Surgery is committed to protecting your personal information. In the fight against this global pandemic we are currently working with all of our partners in Health and Social Care to ensure information is shared with the right people at the right time to ensure you receive the best possible care.

Data Protection rules will not hinder the sharing of personal information during these unprecedented times and we will continue to process information in accordance with national law and GDPR.

The processing of personal information relating to this is necessary for reasons of planning and providing health and social care to both individual data subjects and is in the substantial public interest in the area of public health and specifically to support the control of an epidemic. For more detailed information regarding the lawful basis to undertake these activities please see the links below: 


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