Train: Kendal Train Station is located immediately behind Station House Surgery. From the station, follow the short pedestrian route to the surgery entrance. 

Bus: Nearby bus stops at Kendal Railway Station and Station Rail Bridge provide regular services, including routes 40, 43, 43A, 106, 445, 561, and S5. These stops are a few minutes’ walk from the practice. 

Car: Patients arriving by car may use our on-site car park situated directly in front of the surgery.  

Bike: Secure cycle parking is available at the front of the surgery building.  

Walking: The practice is easily accessible on foot and is approximately a 15–20 minute walk from Kendal town centre. 

Building layout: The main Reception area is located on the ground floor, providing step-free access from the street for patients. The waiting areas, consultation and treatment rooms are situated upstairs, accessible by both stairs and a lift.  

Step-free access: The surgery provides step-free access from the street and car park into the building. All internal doorways and walkways are suitable for most wheelchairs, mobility scooters and pushchairs. 

Lift access: If you require assistance using the lift, a member of our team will be happy to help you.  

Approach to the building: The surgery is located up a small hill. If you find incline challenging, we recommend using the car park at the front of the building or arranging transport to the entrance of the building. Assistance can be requested if needed.  

Car parking: Accessible parking is available directly in front of the surgery. The distance from these parking spaces to the entrance is short and nearly level.  

Toilets: There is a toilet on the first floor near the lift.  

Hearing impairments: We can arrange support through a local interpreter service, and a hearing loop system is available.

Visual impairments: Staff can offer support with navigation around the building. Large-print leaflets and correspondence can also be provided. Assistance dogs are welcome throughout the surgery.  

Neurodiversity, anxiety or communication needs: If you need extra time during your appointment, let us know in advance and we will do our best to accommodate you. We can also provide information in easy-read formats. You are welcome to bring a carer, supporter or advocate with you to your appointment.  

Translation services: Please speak to Reception if you require your consultation to be held in another language. We can provide a translation service for you.  

Chaperone service: If you would like a chaperone present during an appointment please ask Reception or your clinician and we will arrange this for you.