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Practice Management

Jeanette Cawley

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide high quality patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jude Rowley

Patient Service Manager

Works closely along side Jeanette and is responsible for the smooth operation of patient services including Reception and Administration. 

Also responsible for the Patient Reference Group - come and be a member we would love to hear your views. 

Administration

Rachel Slater (f)

Responsible for a range of administrative duties for the practice to include dealing with patients & telephone answering to support front facing departments during busy times, organising communications with staff/patients, utilising IT systems for clinics and rotas and processing third party / patient records access requests.

Michelle Leather

Deals with Patient Notes summarising and also other aspects of Practice Administration.

Lindsay Cook

Responsible for coding of medical notes and letters

Reception

The Reception Team will be your regular and first point of contact. Their aim is to be as helpful as possible and assist you to use our services.

Jacqui Kendall

Reception Team Manager

Jacqui oversees and manages all aspects of the busy Reception service. 

Tracey Barber
Angela Hawkins (f)
Tracy Siddell (f)
Sarah Hunter (f)
Karrie Connaughton (f)
Katie Richardson
Helen Carradus
Lottie Oliver

Secretaries

Diane Wake (f)

Medical Secretary

I am medical secretary to the doctors, typing all referral letters for patients, following up any review appointments & other chasing up as deemed necessary by the doctors.

 
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